HealthStream FAQ's From Bayhealth
Q) How do I access HealthStream from Work?
A) Go to Webster look underneath the Bayhealth logo and click on “Online Education”.
The Web Address is: www.healthstream.com/hlc/bayhealth
Q) How do I learn how to use HealthStream?
(A) Click on the word “Tutorial” which is directly under the “on-line Education “button. This will only take you a few minutes but will allow fully understanding and enjoying this new experience.
Q) What is my HealthStream Log-In, User ID and Password?
A) If you are a Bayhealth employee your 6 digit employee number serves as both of these. It is recommended that you change your password once you log on. Please utilize the password reminder feature.
A) If you are a contract employee, your Director was given a list of your codes. They are typically the first 3 initials of your first and last name. Example: John Smith= Johsmi
Q) Why won’t HealthStream work?
A) First of all, you have to allow pop-ups for the HealthStream system to run on your computer. Your computer also needs to meet certain requirements. To test this, go to healthstream.com/browsercheck
- Go to Webster/Information Services/Plugins/Flash player for IE
- Follow the prompts to install the new flash player on your computer
- After restarting your computer, try running HealthStream again and
- You may alert the Helpdesk to assist you in fixing any issues it detects at Ext. 7196
Q) What does PA mean?
A) Some of your mandatory education is assigned with a Pre Assessment. This simply means that if you pass the PA (Pre Assessment) you have completed the requirements for this assigned education. If you do not pass the PA, you will continue on to the educational portion of the assignment and then upon passing the exam you will receive credit.