640 South State StreetDover, Delaware 19901
21 West Clarke AvenueMilford, Delaware 19963
401 North Carter RoadSmyrna, DE 19977
640 S. State StreetDover DE 1990121 West Clarke AvenueMilford DE 19963
301 Jefferson AveMilford, DE 19963
1275 S. State StreetDover, Delaware 19901
When cancer strikes, you may start thinking about health insurance in a new light. Chances are you will use your health insurance more than ever before. You also may have more problems with insurance than ever before. Don't be alarmed or discouraged, but do be vigilant.
It's important for cancer survivors — like everyone else — to have health insurance you can depend on. There are many kinds of policies out there, though not all offer adequate protection. It's best to have comprehensive health coverage that will pay for all your basic health care needs — such as, hospital and doctor care, lab tests, medical equipment, and prescription drugs. When evaluating a policy to see if it meets your needs, in addition to looking at the premium, you need to consider:
What services are covered?
How much will you have to pay for covered services?
From whom can you get care?
Be wary of insurance that is not comprehensive — such as high-deductible/Medical Savings Accounts (MSA) policies or cancer-only insurance. These are usually not a good deal for cancer survivors.
You have rights under federal and state laws to help you buy and keep coverage. But these rights are not comprehensive, and they may vary depending on where you live, what kind of coverage you have or seek, and other factors.
To find out about your rights, it helps to know who regulates your kind of health insurance. States regulate many plans sponsored by small employers and most individual coverage you buy on your own. Some coverage, though, is regulated by the federal government. This includes most health plans offered by very large employers. Your protections will vary depending on whether state or federal rules apply. Your protections also will vary depending on whether you are in a group health plan or buying individual coverage on your own.
Employers are not required to offer health benefits at all, or to all employees. If you are offered group health coverage, though, you have rights under federal and state law, including:
Nondiscrimination. Your eligibility for coverage under a group health plan cannot depend on how healthy you are now or have been in the past. This means you can't be refused health benefits under an employer's health plan simply because you are a cancer survivor.
Coverage for pre-existing conditions. Sometimes group health plans will temporarily exclude coverage for a health condition that you already have when you join. This is called a pre-existing condition exclusion period, or pre-ex, for short. In most cases, group health plans can't impose a pre-ex longer than 12 months. (Some states require an even shorter maximum pre-ex.) Further, when a group plan imposes a pre-ex, it has to give you credit for past health coverage you had recently.
Beginning January 1, 2014, under the Affordable Care Act (ACA), insurance companies will be mandated to have open enrollment periods when all applicants — regardless of their health status — must be accepted. This part of the ACA also prohibits insurance companies from using a person's health status to set insurance premiums. For a consumer-friendly explanation of the ACA, please refer to the nonpartisan Kaiser Family Foundation Health Reform Source.
COBRA continuation coverage. A federal law, known as COBRA, lets you and your family stay covered under your group health plan when you leave your job or in other circumstances. Depending on your situation, you and/or your dependents can remain in the group plan for up to 18 to 36 months. When you take COBRA coverage, you have to pay the entire premium (including the portion the employer used to pay on your behalf).
In most states, buying individual coverage can be harder if you are a cancer survivor — especially if it's been less than five years since your treatment ended. Where not prohibited by law, insurance companies can turn you down, charge you more, or permanently exclude coverage for cancer — though not all will do so.
The rights you have when buying individual health insurance depend on where you live. State laws vary. Consult your state insurance commissioner for more information. Or there are free consumer guides describing your rights in each state, published by Georgetown University and available on the Internet. Again on January 1, 2014, under ACA, the pre-existing condition restrictions under individual coverage will change.
Sometimes you can get health insurance from the government instead of from a private employer or insurance company. Some public programs include:
Medicare is health insurance provided by the federal government. You qualify if you are 65 or older and eligible for Social Security benefits, disabled (regardless of age) and collecting Social Security benefits for two years, or on kidney dialysis (regardless of age).
Medicare is divided into parts. Part A covers care you get in a hospital or other facilities. For most people who qualify for Medicare, there is no premium for Part A. You will have to pay a deductible for each hospital stay. Also, for longer stays in a hospital or nursing home, you will have to pay coinsurance. Part B of Medicare covers doctor charges, lab fees, and other outpatient care. There is a monthly premium for Part B. There is also a deductible for covered services and coinsurance. Part C is a combination of Parts A and B provided by private insurers. These private insurance companies must be approved by Medicare, and must provide all hospital and medical benefits covered by Medicare. Called Medicare Advantage, these private insurers charge a monthly fee, and some include the Part D prescription drug coverage. Part C is not available everywhere. Part D is optional. It helps pay for prescription drugs. If you join, you pay a monthly premium, which varies by plan, and a yearly deductible. You will also pay a part of the cost of your prescriptions, including a copayment or coinsurance. Costs vary based on which drug plan you choose.
Many people buy private supplemental insurance, sometimes called Medigap, to pay for costs Medicare does not cover. Some people join private managed care plans that offer Medicare services (Medicare Advantage Plans). Some private managed care plans offer other services like prescription drugs.
Medicare coverage, particularly coverage options for Parts C and D, can be very confusing. It is best to consult an independent expert before buying a Medicare Advantage Plan or Medigap insurance. Please visit the Medicare website for information on how to select an insurance package that fits your needs.
Medicaid is a shared federal-state government program that provides health insurance for low-income people and families. There are specific federal mandates that must be met for states to receive federal monies. Each state has the right to develop its own Medicaid program.
In most states, in addition to having very low income, you must be a child, a parent, elderly, or disabled to qualify for Medicaid. Some states, though, do cover low-income adults who aren't elderly, disabled, or parents.
In addition, your state may have a children's health insurance program (sometimes called CHIP) that offers free or subsidized coverage for low-income children. CHIP is part of Medicaid in some states and a separate program in others. Children generally can qualify if their family income is twice as high as the federal poverty level. In some states, children with family incomes as high as three to four times the poverty level can be covered under Medicaid or CHIP.
You can find state-specific Medicaid and CHIP information by clicking on the States Profiles link.
Some states offer other help for people who can't afford health insurance. In addition to Medicaid, a few states have other coverage that you can buy at discounted premiums if you have low income. Some states have high-risk pools, where you might be able to buy coverage if a private insurer turns you down. And in some of these states, subsidized premiums are available if you have low income.
When you need to use your health insurance, keep these things in mind:
Check your policy to see what rules you must follow. You may need to get permission (a referral) to see a specialist. You might be restricted to a network of doctors or hospital. Going out of network might mean you pay more or your claim is denied. You might need to submit the claim within a certain number of days following the service in order for it to be paid.
Keep good records. This includes copies of all bills and correspondence. Ask for names, addresses, and phone numbers of people you talk to, and note the dates of your conversations.
If a claim is denied, appeal it — again and again if you have to. Ask your doctor to help make your case. Keep records of all your correspondence. And, again, be aware of any time deadlines that might apply — sometimes you can only appeal a denial within a certain number of days following the decision. In a growing number of states, if you are in a state-regulated plan, you also can appeal to an outside panel of experts. These panels overturn denials about half of the time.
Privacy of your medical information. Some states have laws protecting the privacy of your medical information. These laws vary a great deal. Some laws guarantee you the right to see your medical records, obtain copies, and correct errors. Some prohibit insurers, doctors, hospitals, and others from disclosing information about you to others.
Bayhealth is Southern Delaware’s healthcare leader with hospitals in Dover and in Milford. Bayhealth provides a wide range of medical services, including cardiovascular, cancer, orthopaedics and rehabilitation, pediatrics, respiratory care, sleep care, surgical weight loss and women’s services.