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Bayhealth Earns “Get With The Guidelines” Gold Plus Quality Achievement Award


Bayhealth has earned the Get With The Guidelines®-Heart Failure Gold Plus Quality Achievement Award from the American Heart Association for Bayhealth’s excellence in the treatment of patients with heart failure.

This award recognizes both Bayhealth Kent General and Bayhealth Milford Memorial for achieving 85 percent or higher adherence to all Get With The Guidelines - Heart Failure Quality Achievement indicators for two or more consecutive 12-month intervals and for achieving 75 percent or higher compliance with four of nine Get With The Guidelines-Heart Failure Quality Measures to improve quality of patient care and outcomes.

Get With The Guidelines is a quality improvement initiative that provides hospital staff with tools that follow proven evidence-based guidelines and procedures in caring for heart failure patients to improve outcomes, prevent future hospitalizations and prolong life.
Under Get With The Guidelines–Heart Failure, heart failure patients are started on aggressive risk reduction therapies such as cholesterol-lowering drugs, beta-blockers, ACE inhibitors, aspirin, diuretics, and anticoagulants in the hospital. They also receive alcohol/drug use and thyroid management counseling as well as referrals for cardiac rehabilitation before being discharged..

“Bayhealth is dedicated to being among the top hospitals nationwide in the care of heart failure patients and implementing the American Heart Association’s Get With The Guidelines–Heart Failure program is helping us accomplish this goal by making it easier for our professionals to improve the long-term outcome for our patients,” said Bayhealth Director of Care Management Joanne Fletcher, RN, MSN.

"At Bayhealth, our physicians and nursing staff are committed to providing the highest quality care to our patients.  The AHA awards are an affirmation of this commitment,” said Bayhealth Patient Care Services Director Ann Keane, RN, MSN, MA, CCRN.

KGH Get With the Guidelines Award
Bayhealth Kent General receives the Get With The Guidelines Award.  Pictured above from left to right are: Emergency Department Nurse Manager Sarah Arnett; Emergency Department Director Pat Fuller; Emergency Department Clinical Nurse Leader Susan Ebaugh; Care Management Department’s Diane Fithian; Performance Improvement Department’s Jerry Fritts; Care Management Department’s Joanne Fletcher; Care Management Department’s Lora Harper; President & CEO Terry Murphy; Patient Care Services Department’s Ann Keane; American Heart Association’s Tawny Jackson; Cardiovascular Service Line Administrative Director of Operations Louisa Phillips; Care Management Department’s Tasheema Galarza; Cardiovascular and Electrophysiology Services Department’s Barbara Smith; Sr. VP and Chief Operating Officer Deborah Watson.

MMH Get With the Guidelines Award
Bayhealth Milford Memorial receives the Get With The Guidelines Award.  Pictured above from left to right are: Kim Daino, American Heart Association board member; Renee Dill, Care Management Department; Linda Marvel, Care Management Department; Michael Ashton, Administrator, Milford Memorial; Karen Gritton, American Heart Association; Dennise Washington, Emergency Department; Lynn Davis, Care Management Department.

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