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Bayhealth Website Privacy Policy

Bayhealth  is committed to protecting the privacy of visitors to our web site (www.bayhealth.org). Information gathered on our web site is used to answer visitors' questions and to improve our web site. As a not-for-profit health care delivery system, Bayhealth is committed to making certain that our web site is used as a resource to fulfill our mission of improving the health status of all members of the communities within Bayhealth's service area. By using this web site, you consent to the terms of this Web Site Privacy Policy.


We automatically collect the domain name you use to access the internet (for example, aol.com, if you are using an America Online account), your IP (internet protocol) address and associated host names, date and time of your visit, the pages you visited, and the address you were visiting immediately prior to accessing Bayhealth's web site. The information we automatically collect on our visitors is aggregated and used solely to determine the number of visitors to our site and the sources of traffic.

We do not automatically collect your e-mail address. The only way we obtain your name or e-mail address is when you voluntarily provide us with such information. Examples of how you might provide us with such information include:

  • Completing a survey or feedback form;
  • E-mailing us with a comment or question;
  • Submitting a job application;
  • Registering for a class or event;
  • Submitting information to Support Groups Online and Ask the Educator;
  • Submitting information to the Physician Referral Service; or
  • Subscribing to our e-mail notification service or reminder mailing list.


Bayhealth uses the information collected from visitors for its internal purposes. Bayhealth does not disclose (other than as described by this Web Site Privacy Policy), sell, trade or rent personal information about its web site visitors to third parties unless required by law, regulation, in compliance with a valid legal process (i.e. subpoena, court order), or by the individual who has submitted the information. In the event that Bayhealth is legally compelled to disclose your information to a third party, we will notify you unless doing so will violate the law or court order.

Bayhealth does not send unsolicited e-mail messages to visitors. Bayhealth may contact visitors by e-mail for purposes of responding to questions, comments, surveys or feedback forms. In addition, Bayhealth may send e-mails to visitors that are subscribed to an e-mail bulletin.

If a web site visitor requests materials that cannot be transmitted electronically, we will request the visitor's name, e-mail address, telephone number and mailing address, so that the materials can be sent U.S. mail. Such information is destroyed upon fulfilling the individual's request.

Bayhealth will use and disclose visitors' individually identifiable health information obtained from this web site in accordance with the Health Insurance Portability and Accountability Act of 1996 ("HIPAA") and its implementing regulations.


Send the Web Manager an e-mail at Jim_Welsh@Bayhealth.org that includes your full name, active e-mail address, and a request to remove your information from our files. We will process your request as quickly as possible.


This web site is not designed to attract children under the age of thirteen (13). Currently, Bayhealth does not knowingly collect any individually identifiable information from children under the age of thirteen (13). Bayhealth will comply with the Federal Children's Online Privacy Protection Act of 1998 ("COPPA"), if Bayhealth decides to collect any individually identifiable information from children under the age of thirteen (13).


"Cookies" are small pieces of information that are stored on the web browser on your computer's hard drive. Bayhealth may occasionally use cookies to monitor the number of visitors from other web sites. Our cookies do not contain any information that allows us to personally identify you, unless you provide it yourself. Most web browsers automatically accept cookies, but you can usually change a setting on your web browser to prevent acceptance of cookies. Check with your Internet Service Provider for assistance in changing this setting. You should be aware that if you reject cookies, you may be limited in some areas of our web site.


Bayhealth strives to operate a secure data network protected by password protection. Our security and privacy policies are periodically reviewed and enhanced as necessary. Only a limited number of Bayhealth employees have access to the information provided by our web site visitors. Bayhealth has technology that helps monitor, identify and prevent the unauthorized access, use, and/or vandalism of our web site and network computer systems. Despite these security measures, you should be aware that unauthorized third parties may attempt to intercept or access the information contained on our web site. Bayhealth reserves the right to deny visitors access to any part of its web site.


daniel+douglas+Norcross, Bayhealth's web site developer, may have limited access to visitors' information in the course of providing services and products to Bayhealth. We require daniel+douglas+Norcross to protect the privacy of visitors' information consistent with this Web Site Privacy Policy and to not use or disclose visitors' information for any other purpose other than providing Bayhealth with services and products.


Any information that you reveal in Bayhealth's public forums (i.e., Support Groups Online and Ask the Educator) is not protected by this Web Site Privacy Policy. Your information in such public forums will be accessed by third parties. We cannot manage or control third parties' use or disclosure of your information posted in such public forums. Thus, you should carefully consider the implications of disclosing your personal information in such public forums.


Bayhealth's web site provides links to other web sites for the convenience of its visitors. Bayhealth does not manage or control other web sites, or their content contained therein. As such, Bayhealth's Web Site Privacy Policy only applies to this web site. When accessing other web sites, Bayhealth strongly encourages visitors to read those sites' respective privacy policies.


By using our web site, you consent to the collection and use of the information discussed above by Bayhealth. Changes to this Web Site Privacy Policy will be posted on our web site to make visitors aware of what information is collected, how it is used and under what circumstances it is disclosed.


Bayhealth is committed to its mission of improving the health status of all members of Delaware communities. We are obligated to act in good faith, to fulfill the mission of service and to act in accordance with Bayhealth's core values. Meeting these obligations compels us to be honest, to act in the public's best interests and to protect the privacy and confidentiality of web site visitors' information according to this Web Site Privacy Policy.


Bayhealth welcomes your questions and comments about how we protect the privacy of your information. Please send your questions and comments via e-mail to our Web Manager at Jim_Welsh@Bayhealth.org.