Download the FREE MyDEMedicalAssistance mobile app – find it on the Apple App or Google Play store.
Make sure DE Medicaid has your current address and phone number.
Read all mail from the Department of Health and Social Services (DHSS).
Sign up for emails and text messages.
Beware of a fake MyChart survey offering a “Medicare kit”
Bayhealth has received reports of a scam email that asks about your MyChart experience and offers a “Medicare kit” for a small fee. Bayhealth did not send this offer. We know how upsetting it can be to realize you shared information with someone you thought you could trust.
If you receive the email, don’t click any links, reply, or provide personal or payment information. Mark it as phishing or junk.
If you already shared information
Credit or debit card information. Call your card issuer right away using the number on the back of your card. Tell them you entered your card details in a scam and ask what steps to take to protect your account.
MyChart password. Open the MyChart app directly or type Bayhealth.org/MyChart into your browser and reset your password. If you used the same password elsewhere, change it there too. For MyChart help, call the Bayhealth Service Desk at 302-744-7196.
Medicare number. Call 1-800-MEDICARE (1-800-633-4227) to report suspected fraud.
If you receive an email saying you have a new MyChart message, you can check it by opening the MyChart app directly or going to Bayhealth.org/MyChart.
