Visitation Policy

(Effective September 10, 2021 at 8 a.m.)

The health and safety of our patients, families, employees, and physicians are a top priority for Bayhealth. Our visitation policies have been established to balance preventing the spread of COVID-19 with the individualized needs of our patients. As such, we have implemented visitation guidelines at our various locations.

*Please note, beginning Friday, September 10, 2021, all COVID-19 positive patients or those suspected of having COVID-19 will no longer be allowed to have care partner visitation. Exceptions will be made for end-of-life care. 

Additionally, care partners are now only permitted to visit patient rooms. Care partners may not visit public spaces in the hospital such as the cafeteria or café. 

All care partners will be screened upon entry to our facilities and are always required to follow all infection prevention measures including wearing a mask. Care partners must be 18 year or older unless they are the parent or guardian of a patient.

Bayhealth Hospital, Kent Campus and Bayhealth Hospital, Sussex Campus

  • All patients will be allowed one (1) designated care partner from 8 a.m. – 8 p.m.
    Women’s Services
  • All patients will be allowed one (1) designated care partner from 8 a.m. – 8 p.m.
  • A second care partner, such a doula, is permitted
  • Care partners can be changed as needed to ensure the patient has a support person present

Pediatrics

  • All patients will be allowed to have a designated care partner or both parents with 24/7 access to visit

Day Surgery

  • All patients will be allowed one (1) visitor in the surgical waiting areas

Bayhealth Emergency Departments
(Bayhealth Hospital, Kent Campus; Bayhealth Hospital, Sussex Campus; and Bayhealth Emergency Center, Smyrna)

  • All patients will be allowed one (1) visitor in the patient care area with 24/7 access to visit

Bayhealth Outpatient Centers and Bayhealth Medical Group Offices

  • All patients will be allowed to have one (1) visitor during appointments
  • Patients receiving infusions in Medical Oncology will also be limited to 1 (one) visitor

*All visitors are asked to check out at the front desk before leaving.

*Exceptions: Nursing leadership may approve exceptions to age, hours, and number of visitors during special circumstance such as end-of-life.

Questions or special requests can be submitted through our Patient Advocacy team. The Patient Advocacy team can be reached via email at Patient_ Advocacy@Bayhealth.org or by phone at 302-744-7085.