Visitation Policy

(Effective March 22, 2022)

The health and safety of our patients, families, employees, and physicians are a top priority for Bayhealth. Our visitation policies have been established to balance preventing the spread of COVID-19 with the individualized needs of our patients. As such, we have implemented visitation guidelines at our various locations.

Please note, all COVID-19 positive patients or those suspected of having COVID-19 will be allowed one (1) designated care partner only.* This care partner can visit 24/7 but must follow all isolation precautions.

Additionally, care partners and visitors are only permitted to visit patient rooms. Care partners and visitors may not visit public spaces in the hospital such as the cafeteria or café.

All care partners and visitors will be screened upon entry to our facilities and are always required to follow all infection prevention measures including wearing a mask.

Bayhealth Hospital, Kent Campus and Bayhealth Hospital, Sussex Campus

  • All patients will be allowed one (1) designated care partner with 24/7 access to visit; however, they may not spend the night at the hospital; Bayhealth is not making sleeping accommodations at this time.
  • Patients may receive a maximum of two (2) visitors from 8 a.m. – 8 p.m. This includes the care partner and one other visitor. The visitors, including the care partner, can switch out; however, only two visitors are allowed during these hours.
  • All visitors must be age 12 or older

Women’s Services

  • All patients will be allowed one (1) designated care partner with 24/7 access to visit (active labor may have two)
  • A second care partner, such as a doula, is permitted
  • Care partners can be changed as needed to ensure the patient has a support person present
  • Patients may receive a maximum of two (2) visitors from 8 a.m. – 8 p.m. in the room at one time
  • Visitors are recommended to be age 12 or older; siblings are only permitted in the postpartum room

Pediatrics

  • All patients will be allowed to have a designated care partner or both parents with 24/7 access to visit
  • Patients may receive a maximum of two (2) visitors from 8 a.m. – 8 p.m.
  • Visitors are recommended to be age 12 or older

Same-Day Procedure Waiting Areas

  • All patients will be allowed two (2) visitors in the waiting areas for same-day procedures (e.g., surgery, endoscopy, CATH Lab, diagnostic imaging) for the entirety of their procedure
  • Visitation with the patient will be determined by the perioperative team
  • All visitors must be age 12 or older

Bayhealth Emergency Departments

(Bayhealth Hospital, Kent Campus; Bayhealth Hospital, Sussex Campus; and Bayhealth Emergency Center, Smyrna)

  • All patients will be allowed one (1) visitor in the patient care area with 24/7 access to visit
  • Pediatric patients will be allowed to have a designated care partner or both parents with 24/7 access to visit
  • All visitors must be age 12 or older

Bayhealth Outpatient Centers and Bayhealth Medical Group Offices

  • All patients will be allowed to have two (2) visitors during appointments
  • Patients receiving infusions in Medical Oncology will be limited to 1 (one) visitor

*All visitors are asked to check out at the front desk before leaving.

*Exceptions: Unit leadership may approve exceptions to age, hours, and number of visitors during special circumstances such as end-of-life.

If you have any questions or special requests, please discuss them with the patient’s care team prior to visiting.