Vice President, Physician Services Operations
Dina L. Perry, MBA, is Vice President Physician Services Operations for the Bayhealth Medical Group. She’s a dynamic leader with decades of progressive experience in all functions of practice administration in primary and specialty care, including physician recruitment, practice acquisitions, contracting, and organizational strategy. She works in a dyad relationship with the Vice President Physician Services & Clinical Integration for Bayhealth Medical Group.
In her role at Bayhealth, Perry helps to guide initiatives that include:
- Capacity Management
- Care Access
- Employee Engagement
- High Reliability
- Master planning and strategy
- Operational Excellence
- Patient Safety
- Patient Satisfaction
- Physician Contracting
- Population Health
- Quality Improvement
She has led team achievements that include rapid growth of the Medical Group, recruiting and onboarding over 100 clinicians to Bayhealth, addition of multiple specialties, and successful planning and opening of new facilities such as Bayhealth Total Care, Harrington Outpatient Center, Nemours Outpatient Center, Middletown Primary Care, and the soon-to-open Blue Hen Outpatient Center in Dover. She was an operational leader for the Coronavirus Management Team (CMT) which fielded phone calls, drive thru testing, and vaccinations for the community during the Covid-19 pandemic.
Perry started her over 30 year healthcare leadership career as a medical transcriptionist in her hometown of Pittsburgh, PA. In working in all segments of practice operations, she became a multi-faceted leader. Before joining Bayhealth in 2019, Perry spent more than 18 years with UPMC, the Pittsburgh-based healthcare provider and insurer. In her time there, she earned several progressive leadership roles including Program Director for Bariatric Surgery, Director of Practice Management, Practice Administrator and Executive Administrator. Some of her major accomplishments were leading the operational planning and opening of UPMC Outpatient Center in Hampton, a 44,000 square foot multi-specialty and testing facility, opening a primary care after hours clinic, and earning ASMBS re-designation for the Bariatric Surgery Program at UPMC St. Margaret.
Perry is relationship focused and has grown an experienced, cohesive team of leaders. “Mentoring the next-generation leader fuels my spirit,” says Perry. She is the executive sponsor for the new Bayhealth Administrative Fellowship program starting in 2024. “It is an amazing feeling to make a positive impact on someone and hearing that they earned a degree or a promotion. I save all of the cards and letters I have received over my career, and fondly recall those relationships and those who mentored me.”
Perry holds two degrees from Carlow University—a BS in business management, information technology, and human resources as well as an MBA.
Among her passions outside of work, she enjoys connecting with nature through photography, hiking, and kayaking. She and her husband reside in Dover and enjoy supporting local business and the community. She has been named the honorary chair of the 2024 Meals on Wheels Delaware Annual Hats and Heels Event.
Reach out to Dina Perry via LinkedIn.