Vice President, Quality and Medical Affairs
John Fink, MD, MSHQS, is vice president, Quality and Medical Affairs. In his work to increase the quality and safety of patient care throughout the health system, he provides leadership for the medical staff (including oversight of credentialing and privileging), leads the High Reliability initiative and the Performance Improvement department, and directs all operations for regulatory and accreditation work.
While driving Bayhealth toward High Reliability, Dr. Fink helps to manage a number of other related initiatives, including Capacity Management, Graduate Medical Education, Operational Excellence, Patient Safety, Quality Improvement, Reducing Racial Disparities in Healthcare, and Social Determinants of Health.
A beloved community physician for many years in Smyrna, Dr. Fink was named a vice president at the health system in 2020. Among his achievements in his role, he has led Bayhealth to reduce length of stay by more than a day since the end of FY22, earn an "A" Leapfrog Safety grade at Bayhealth Sussex Campus three times since fall 2020, win a Leapfrog Quality and Safety Award from the Greater Philadelphia Business Coalition on Health (for Sussex Campus) in 2021 and 2022, and be among just 44 health systems named to the American Medical Association 2021 Joy in Medicine™ Health System Recognition Program (acknowledging a demonstrated commitment to improving physician satisfaction and wellbeing).
Together with Bayhealth’s Chief Health Information Officer Jonathan Kaufmann, DO, Dr. Fink presented at Epic UGM 2021 on Epic InBasket management and physician well-being. He was also a panelist at the Greater Philadelphia Business Coalition on Health's Regional Quality and Safety Awards presentation in April 2023 (where Bayhealth was an honoree) and a panelist on primary care investment at the AAFP Family Medicine Advocacy Summit in May 2019.
Dr. Fink is a board member of PAM Health Rehabilitation of Georgetown and Dover, and the Food Bank of Delaware. He is also a member of the Medical Society of Delaware.
In his role at Bayhealth, Dr. Fink especially enjoys contributing to the improvement of the health of the more than 300,000 people in the community. And he enjoys supporting community initiatives, including the Bayhealth-sponsored 302 Food Rescue. He is also a champion of and board member for the Food Bank of Delaware, in addition to being a longtime assistant scoutmaster and Eagle Scout mentor for Boy Scout Troop 283 in Newark.
A leader who regularly inspires colleagues to “go out and do great things,” Dr. Fink has more to say to Bayhealth healers about their special mission: “Our patients come to us at some of the weakest and most vulnerable points in their lives. We need to engage them at all times with compassion and understanding, and with a determination and commitment to heal them in all aspects as best we can.”
Dr. Fink is a graduate of Fairfield University (BS, biology), Georgetown University School of Medicine (MD), and Jefferson College of Population Health (MSHQS).
In his time away from work, Dr. Fink loves to travel, especially to destinations in the US. So far he’s been to every state except Kentucky and North Dakota.
Reach out to Dr. Fink on LinkedIn.