Strategic Plan 2021-2023

Growth, Access & Consumerism

Goal

Improve access to care and introduce services to inform and promote convenience to patient.

Strategies

  • Address the shortages in primary care and other key specialties.
  • Successfully implement Graduate Medical Education initiative.
  • Expand Bayhealth's sites of care.
  • Implement consumer services to elevate convenience to patients.

Organizational Excellence

Goal

Improve quality and service while reducing the cost of care through enhancing efficiency and effectiveness.

Strategies

  • Continue focus as a high-performing organization.
  • Advance population health capabilities.
  • Drive reduction in cost of care and enhanced quality.

Collaborations

Goal

Affiliate with trusted partners to elevate services to the community.

Strategies

  • Participate in affiliations that demonstrate value to Bayhealth.
  • Explore non-traditional collaborations.

Culture & Alignment

Goal

Advance a culture of high engagement and high performance.

Strategies

  • Strengthen "systemness" of Bayhealth and eliminate barriers between hospitals.
  • Elevate use of data and analytics in assessing service delivery.
  • Implement processes to allow care providers to increase patient focus and improve personal wellness.
  • Optimize organizational structure to better position Bayhealth to meet future healthcare delivery needs.