Collection Policy

The hospital will take all necessary steps to collect debt(s), which may include the use of outside services such as collection agencies, attorneys, etc. Patients with insurance or Medicare should receive their first invoice within thirty (30) days of the hospital’s payment receipt date. We will send a minimum of three (3) invoices to collect the amount due. If return mail is received on a patients account the number of invoices sent may be less than three (3). In order to prevent your account from being advanced to outside services for collection, you should either pay the balance within four (4) months or make suitable payment arrangements by contacting a Billing Support representative at 877-744-7081.

Accounts that are advanced to a collection agency may be reported to a credit bureau, and this might affect your credit rating. Typically, the debt is reported to the credit bureau 365 days after the account has been determined delinquent and only those accounts with an unpaid debt in excess of $500.00 is reported. This allows the debtor to clear the debt before the debt is reported.

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