Disagreement with charges and reimbursement from insurance companies will occasionally surface. Our charges are established to meet the financial needs of Bayhealth Medical Center.

Normally, prices for procedures and tests are adjusted annually. Supply charges are related to the cost to purchase the item. Drugs charges are based on average wholesale prices.

When disputes arise with reimbursement from your insurance company, we will often appeal their decision directly with the insurance company. However, these disputes often can be resolved more effectively when you contact the insurance company directly. We will be happy to provide you with any information you might need in appealing the claim with your insurance company. Please contact our Billing Support department for assistance at 877-744-7081.

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